If you're a tour operator who offers distillery tours, it's imperative to have reliable booking software in place so that you can effectively sell more tours online.
In this blog post, we will discover the 10 key features that tour operators need in a distillery tour booking software for selling distillery tours online. We'll also explain why these features are important for better management in the industry.
Learn More: Why are ticketing reservation systems an essential tool for your tour & activity business?
What is a Craft Distillery Software?
Distillery software is intended to assist craft distilleries in organizing and successfully running all operational and logistical aspects of the company.
To continue in the craft distillery business, even the most brilliant distillers who develop excellent goods must be able to solve frequent obstacles.
Benefits of a complete craft distillery solution:
- Inventory management
- Improving cash flow
- Efficient monitoring of purchase orders and demand planning
- Streamlining distillery process
- Ability to manage multiple locations
A craft distillery software works by creating a centralized platform and a complete craft distillery solution from which all team members can access critical information, resulting in a less fragmented approach to operations.
Get help for excise tax reporting, distillery process reporting, TTB compliant reporting tools, production, sales, accounting, and distribution may all collaborate while benefiting from information openness, which also facilitates communication.
Furthermore, several components of the craft distilleries can be automated. When orders are placed, for example, inventory may be made available and numbers can be updated. Outstanding payments may be tracked, and balances can be adjusted as necessary. There is no need for human entry, and data is always up to date.
What is a Distillery Tour Booking Software?
Tour Booking Software offers the most complete solution for craft distilleries tour operators in keeping track of tour activity such as scheduling, itinerary, booking, and self-service solution tools.
It aids craft distilleries with the organization of craft distillery tours by managing client information, management team back-office activities, tour information, inventory management, accounting, and reporting. Helping tour operators countless hours for a growing operation aids in a distillery's success.
10 Must-Have Features of a Distillery Tour Booking Software
When you're looking for distillery tour booking software, there are certain features that you should look for to make sure that it's the right fit for your business.
1. Fast Website Integration
A system with fast website integration helps you save time by integrating booking widgets into your own website. This allows tour operators to begin selling online as early as possible.
- You don't have to spend time building a website
- Quick and easy tour booking integration
- Start selling tours online in no time
2. Single Dashboard
Best booking systems help tour operators manage everything in one location, or in a single dashboard.
A centralized software should allow you to manage, sell, market, and schedule trips and events- all in one place.
- Easily manage all aspects of your business in one location connected to your site- bookings, payments, and bookings.
- Save time by automating scheduling tasks and workflows.
- Get a complete view of all operations in real-time reports.
- Increase sales and efficiency with powerful marketing tools and helps in inventory management
3. Real-time Availability
Streamline the online booking process with a real-time availability feature. This way, your guests can manage themselves; for instance, offering the most complete solution to see available trips, and you, see sold bookings, and track inventory in a live calendar view.
- See all bookings and inventory in real-time
- Get alerted of new bookings
- Eliminate double booking errors
4. Easy Checkout Online Booking Process
The easy checkout process eases your clients' purchase journey- from online booking to payment. So you can lessen the chance of them thinking twice about booking a tour with you.
5. Access to Customer Information
Better management comes from a deeper understanding. So the more you know your customers, the better you can serve them.
This is why the right tour booking software should allow you to access customer information so that you can better manage operations with key performance indicators.
This includes data like:
- Contact details
- Purchase history
- Online booking preferences
6. Reasonable Monthly Fee
Look for a system that offers a variety of functionalities so that you can find one that fits your needs and your budget.
This way, you won't have to worry about extra expenses and can focus on running your business.
7. Customer Support Team
A client support team is essential for any business. When you're looking for tour online booking software, make sure to find one that has a customer service team that is available to help you with any problems or questions that you may have.
The customer service team should be able to help you with:
- Troubleshooting technical problems
- Answering questions about the system
- Providing training and support
- Make sure that you're using the system to its full potential
8. Upsell Add-ons
One of the benefits of using an online booking system is that you can upsell add-ons and promotions.
This means that you can offer them additional services or products that they can purchase with their visit.
Some examples of upselling add-ons and promotions are:
- Photo packages
- Food and drink packages
- Discounts for booking special events
9. Sell More Bookings to More Customers
Tour operators can increase their sales and earnings by using a distillery online booking system to sell more bookings to more customers.
An online booking system gives you the ability to reach a wider audience and sell to more people.
By selling your products online, you can:
- Market to a wider audience
- Sell 24/7
10. Self-tracking of Customer Reservations
In today's world, customers want to be able to do everything themselves. This is why it's so vital for tour operators to have a booking system that allows their customers to schedule and manage their reservations.
By allowing your customers to self-track their reservations, you can:
- Reduce the amount of customer service inquiries
- Eliminate no-shows in distillery business tours
- Make it easier for your customers to rebook with a self-service solution
How TicketingHub Distillery Tour Booking Software Helps
If you’re a service provider in the business of attraction and events, whether it’s for distilleries, food tours, tastings, zoos, or some other attraction, then you need to be using tour booking software.
TicketingHub team's unrivaled industry expertise provides the most complete solution you need to operate better, sell more tickets, and market your events wider at an affordable price.
- Superfast integration
- Lightweight and customizable booking widget
- Best customer support
- Automation tools for maximizing efficiency