Here's Why Sipsmith Distillery Uses TicketingHub for 7 Years

When it comes to running a successful craft distillery, there are a lot of moving parts. You've got to worry about the quality of your product, of course, but you also have to manage tours, tastings, and other events. And if you want to really stand out from the competition, you need to do all of this in an efficient and organized way.

That's where TicketingHub comes in. We're the best distillery booking software on the market with the most complete solution, period.

We help you manage every aspect of your business, from product production to inventory management to tour bookings. We've got all the features you need to run a successful operation, and we're constantly adding new ones to our most complete craft distillery solution.

Looking for the best distillery booking software?

The Sipsmith Distillery and TicketingHub

Sipsmith Distillery - logo
Sipsmith Distillery - London

Sipsmith is a London-based microdistillery. It is Greater London's first copper-pot distillery in over two centuries. Since December 2016, it has become a subsidiary of Beam Suntory.

As a top distillery, Sipsmith needed the best booking inventory management software with the most complete solution to help run their tour operation and manage bookings. Seven years ago, they turned to TicketingHub as their committed partner, which offers an all-in-one solution for managing tour bookings, payments, and more.

5 star trip advisor reviews
TripAdvisor Reviews - Better Customer Service

With our easy-to-use cloud-based platform, Sipsmith has been able to streamline its growing operation and provide a better experience for its guests.

With TicketingHub, Sipsmith has been able to streamline its tour booking process, saving time and money. The craft distillery software has helped them to easily manage their bookings and customers, while also providing valuable insights into their tour business.

TicketingHub Logo
TicketingHub | Cloud-based ticketing & reservation software for tour operators

TicketingHub offers a number of features that are ideal for craft distilleries, including:

  • Easy Installation
  • Customized Design
  • Automatic Reviews & Feedback Feature

Here are more reasons why Sipsmith Distillery uses TicketingHub as a tour booking software for their distillery's success.

1. Easy Installation

As a busy distillery, the last thing you want is to waste time on a complicated software installation. You don't have time to mess around with technical details - you need a platform that's up and running as quickly as possible.

TicketingHub - Easy Installation
Easy installation of TicketingHub's Booking Widget

Just one line of code! TicketingHub is designed for easy installation, so you can get up and running quickly and without any headaches.

The software is also easily customizable to fit your specific needs. Also, if you ever have any questions or need help, our excellent team's unrivaled industry expertise is always just a call or email away.

TicketingHub - Demo
More efficient booking processes for your tours.

Ticketinghub's widget is also mobile-optimized so that your customers can get a frictionless booking experience no matter what device they are using. Thus, you will not lose any potential customers.

2. Customized Design

Your distillery is unique, so why settle for generic software that doesn't reflect your brand? Well, with TicketingHub, you don't have to.

A big part of running a successful distillery is having a brand that stands out. Your tour operation should reflect your unique brand and identity, and that's where TicketingHub's customization features come in.

TicketingHub - your brand, not ours
Maintain your branding with TicketingHub Customizable Booking Widget

Our platform is easily customizable, so you can create a look that reflects your brand and style. TicketingHub offers a fully customizable design that allows you to create a tour booking experience that's consistent with your brand.

You can easily upload your logo, change the colors and fonts, and add your own unique content.

3. Automatic Reviews & Feedback Features

The best way to improve your distillery tours is to get feedback from your customers. Of course, this can be a time-consuming process - but not with TicketingHub.

TicketingHub's automatic reviews and feedback feature makes it easy to collect customer information like emails and their feedback and use it to improve your tours.

TicketingHub - Automatic Review Function
TicketingHub Feature: Automate Customer Feedback

You can automatically increase the number of reviews by sending your guests email and SMS messages asking them to leave feedback. The software also allows you to track your progress over time, so you can see how your tours are improving.

4. You Own the Data

Ever tried the kind of software that locks you in and won't let you export your data? It's frustrating, to say the least. With TicketingHub, you own your data.

We believe that you should have full control over your data, and we'll never sell or share your information with anyone.

Import Export of Data with TicketingHub
Easily import and export data with TicketingHub's import tool

With our import tool, you can import the data from your old booking system or export the data into your Business Intelligence (BI) tool and other software platforms.

You can also synchronize all the data collected from online sales, POS, and resellers so that you have one central database.

5. Customers Can Change their Booking- Using the Magic Link Feature

Life happens, and sometimes your customers need to change their tour booking.

With TicketingHub's self-service solution— the Magic Link feature— customers have the ability to easily make changes to their bookings without having to contact you.

TicketingHub - magic link feature
TicketingHub - Magic Link Feature

No more looking for your customer's booking, updating it for them, and sending them a confirmation email.

Just send them the Magic Link self-service solution tool, and they can make the changes for their online booking themselves. They can also cancel their bookings if they need to.

6. No Upfront Fees

TicketingHub doesn't believe in charging hidden fees or nickel-and-diming our customers. That's why we don't charge any upfront fees for our software.

No upfront fees with TicketingHub
No upfront fees - TicketingHub

TicketingHub believes in transparency and fairness, which is why we don't charge any upfront fees or require long-term contracts.

No tricks or hidden fees. You can enjoy our software at an affordable price, from 3% of online credit cards only. You also have an option to pass on all transaction fees directly to the customer.

7. Seamless Integration to Your Booking Website

No need to worry about technical headaches or compatibility issues. We don't mind if your website is built with WordPress, Wix, Webflow, or any other CMS system.

TicketingHub Integrations
Easy third-party integration with TicketingHub

Regardless of which platform you're using, we can integrate TicketingHub into your website with just a few clicks.

TicketingHub integrates seamlessly with your booking website, so you can continue using the same platform you're already comfortable with. We also have an API that allows you to connect TicketingHub to any other software or system setup you use.

You can learn more about our Integrations here.

Wrapping Up

Now that you know all the reasons why Sipsmith Distillery uses TicketingHub as their tour booking software, why not give it a try?

TicketingHub is one of the best decisions that Sipsmith Distillery made! Sipsmith Distillery now reaches more guests to enjoy, love, learn, and have the best tour experiences.

TicketingHub provides the most complete solution for craft distilleries because it is easy to install, customizable, and comes with automatic reviews and feedback feature.

We're more than just a service provider. With TicketingHub, distilleries can streamline their tour booking process, saving time and money. In addition, TicketingHub integrates seamlessly with your existing booking website.

Ready to see how TicketingHub team's unrivaled industry expertise can help your distillery's success? Visit our website or contact us today to learn more.

What's the Difference Between a Distillery Software and a Distillery Booking Software?

What is a Distillery Software?

Most distilleries and whiskey systems have built disconnected business operations, which implies that the inventory, accounting, management, and planning arms of the business are not collaborating. Solid planning and complete production tracking are almost difficult with imprecise inventory monitoring, inadequate accounting techniques, and disconnected communication across departments and team members.

A craft distillery software is a distillery management solution that enables companies in controlling and managing all of the critical operational and logistical aspects of operating a distillery.

Moreover, distillery software helps the delivery of a centralized solution and platform through which everyone in your management team can access; for instance, transparent information, automated processes, and support for better-coordinated efforts.

  • TTB reporting system generating compliant TTB reports
  • TTB-compliant reporting tools
  • Complete production tracking (tracing raw ingredients right through distillation to the finished product)

What is a Distillery Tour Booking Software?

TicketingHub - selling in different channels
Sell more & sell easy with TicketingHub.

Tour operator software is used by tour operators who offer guided tours or special events to organize client information, tour information, and back-office tasks. This software assists tour operators in keeping track of tour organizational features such as scheduling, itinerary, meals, and more.

It also keeps a record of visitors and attendance, as well as staff responsibilities and activities. Cloud-based advanced solutions include a map display and a mileage calculator. Tour operators may use this program to manage their expenditures, expenses, and earnings; in turn, reach more customers in a growing operation.

To enable bookings, tour operator software connects with travel agency solutions and booking websites. Although most systems include back-office functions in their business model, connection with accounting and CRM applications is also available.

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