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Struggling with low conversion rates due to a clunky booking system? Belfast city tour operator Chris faced similar challenges – complex integrations and a frustrating user experience. But after switching to TicketingHub, Chris streamlined his booking process, eliminated integration headaches, and skyrocketed his profits by a staggering 400%. Discover how TicketingHub can transform your booking system and unlock similar growth for your business.
Explore Belfast City with City Tours Belfast, lauded for their ‘informative and impeccable guides’ and customizable tours. Started in 2017, the City Tours Belfast is the perfect way to experience Belfast’s magic from the Giant's Causeway to Game of Thrones sites.
“We currently boast over 70% inbound visitors compared to pre-COVID levels.” Profits soar by more than triple since integrating TicketingHub, experiencing an astounding 300% increase.
Before the pandemic, City Tours Belfast only held 30% of the market share. That number simply wasn't enough for them to reach their full potential. TicketingHub's super user-friendly booking software solutions platform for tour operators helped them break through that barrier. In no time, City Tours Belfast saw its guest count explode by a remarkable 70%!
With a larger market share and a growing pool of happy customers leaving positive reviews, City Tours Belfast found themselves in a prime position for success. TicketingHub's platform not only streamlined their booking process but also helped them leverage their growing reputation. This perfect storm led to a phenomenal 400% increase in sales!
Chris, Business Web Developer of City Tours Belfast, pinpoints the challenges they had with their previous booking system, Checkfront.
"We were seeing concerningly low conversion rates," Chris explains. "Our customers were abandoning bookings, and we suspected the clunky interface was to blame."
He elaborates on the specific issues:
"We needed a better booking experience, not just for our customers online, but for my team managing bookings internally," Chris emphasizes.
That's when Belfast bus tour discovered TicketingHub…
City Tours Belfast's search for a streamlined booking solution led them to TicketingHub. As Chris, explains, "TicketingHub delivers the booking experience we craved for our online customers."
Chris concludes by summarizing the key reasons why he recommends TicketingHub: "First-class customer service, ease of use, and reliable software – which is massively important. You will need to take my word for it."
TicketingHub's comprehensive package – user-friendly interface, exceptional support, and dependable performance – has addressed City Tours Belfast's core challenges, resulting in a thriving business.
"We have grown massively this year," he beams. "An aggressive SEO strategy combined with a top booking system like TicketingHub has all come together to push us to new heights of growth. We are now in new waters. We currently boast over 70% inbound visitors compared to pre-COVID levels."
City Tours Belfast's remarkable success story is a testament to TicketingHub's power. Imagine streamlining your booking process, eliminating integration headaches, and attracting a larger market share – just like Chris and his team.
Schedule your free TicketingHub demo today and discover how our user-friendly platform can help you:
Don't wait – take the first step towards a thriving business. Schedule your free demo today and see how TicketingHub can unlock your full potential!
Feedbacks from Capterra website
This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.
First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.
Online, in-person, and through trusted resellers all in one place through our online tour booking software.
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